Question:
I received my ordered item. But product is not meeting my
expectation, can I return it?
Answer:
Yes, you can return
the product within 7 days after receiving the product with following
conditions:
(1) Buyer need to register their request on
Godownbox site.
(2) Product should be in unused condition.
(3)
Product original packing and tags should remain intact as they were
in delivered condition.
(4) Buyer will get the refund or
replacement, once we receive the returned goods at Godownbox
Office.
(5) If packing or original seal is broken then Godownbox
will not return the product.
Question:
I received a broken/damaged item. What should I do?
Answer:
Godownbox
used high-tech secure packing technique to pack the material with 2
times quality checks so chances of intransit damage are very minimal.
However, if you observed any tempered packing or damage on box then
do not accept the shipment or write-down the delivery remakes as
tempered box. Any damage product received by buyer should be informed
to Godownbox by email at [email protected] within 24hrs of
receiving the goods. Email should contain pictures of damage products
and with details description of issue
Question:
Who will bear the shipping charges for goods returned?
Answer:
If
you received the damage product then shipping charges of return goods
will be bear by Godownbox. If goods are return due to change in mind
or personal choice then shipping charges will be bear by buyer. For
example, if you order red color racket and after receiving the goods
you don’t like the color then you need to bear the shipping of
returning the goods.
Question:
How will I get my money back if I returned or cancelled an
order?
Answer:
In case of returned product Godownbox will
suggest you other option as well if you are still not interested then
Amount will be transferred in your account in 10-15 days. In case of
cancelled order Godownbox will transfer the amount immediately;
however it will still take 4-7 days for transaction.
Website
disclaimer:
The
information contained in this website is for general information
purposes only. The information is provided by Godownbox.com and while
we endeavour to keep the information up to date and correct, we make
no representations or warranties of any kind, express or implied,
about the completeness, accuracy, reliability, suitability or
availability with respect to the website or the information,
products, services, or related graphics contained on the website for
any purpose. Any reliance you place on such information is therefore
strictly at your own risk.
In no event we will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Disputes:
These
terms and conditions are in accordance to the laws of India. Your use
of this website and any dispute, controversy or claim directly or
indirectly arising out of such use of the website is subject to the
jurisdiction of the court of Meerut, Uttar Pradesh, india.
Through this website you are able to link to other websites which are not under the control of Godownbox.com We have no control over the nature, content and availability of those sites.
The
inclusion of any links does not necessarily imply a recommendation or
endorse the views expressed within them.
Every effort is made to
keep the website up and running smoothly. However, Godownbox.com
takes no responsibility for, and will not be liable for, the website
being temporarily unavailable due to technical issues beyond our
control.
